Neti Ready - The World's First Collapsible Silicone Neti Pot
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Free Shipping on All Orders Over $35
30-Day Returns (Unopened Items)
100% Medical-Grade Silicone
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Frequently Asked Questions About Neti Pot
Neti Ready is a nasal health and wellness brand dedicated to making nasal rinsing simple, safe, and effective. We offer premium neti pots, saline rinse kits, and accessory products designed to support everyday sinus health and relief.
Yes, when used as directed. All Neti Ready products are designed with safety in mind. We strongly recommend using only distilled, sterile, or previously boiled and cooled water with our saline solutions. Never use untreated tap water for nasal rinsing. Consult your physician if you have any health concerns before use.
Our products are designed and quality-tested in the United States. We partner with vetted international manufacturers who meet our strict quality and safety standards.
You can place an order directly on our website at netiready.com. Add items to your cart, proceed to checkout, enter your shipping and payment information, and submit your order. You'll receive a confirmation email right away.
We begin processing orders quickly. If you need to make a change, please contact us immediately at support@netiready.com. We'll do our best to accommodate modifications before the order ships, but we cannot guarantee changes once a shipping label has been generated.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are encrypted and processed securely.
Absolutely. Our website uses SSL encryption and all payment processing is handled by PCI-compliant third-party payment providers. We never store your full credit card number on our servers.
Orders are processed within 1–2 business days. Delivery times depend on the shipping method selected at checkout:
• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Overnight: 1 business day
Yes! We offer free standard shipping on all domestic orders over $35. Orders under $35 ship for a flat rate of $4.99.
Yes, we ship to select international destinations including Canada, the United Kingdom, Europe, and Australia. International shipping rates and delivery times are calculated at checkout. Customers are responsible for any applicable customs duties or import fees.
Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website or through your Neti Ready account dashboard.
We accept returns on unopened, unused items within 30 days of purchase. For hygiene reasons, opened nasal rinse products cannot be returned unless defective. Please see our full Returns & Exchanges policy for details.
We're sorry to hear that! Please contact us at support@netiready.com within 7 days of delivery. Include your order number, a description of the damage, and photos of the item and packaging. We will arrange a replacement or full refund at no charge to you.
Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method. Please allow an additional 3–10 business days for your bank or card issuer to post the credit.
No, you can check out as a guest. However, creating a free account allows you to track orders, manage subscriptions, save your shipping information, and access your order history.
We use your information to process orders, communicate with you about your purchases, and improve our services. We do not sell your personal information. For full details, please review our Privacy Policy at netiready.com/privacy.
You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing support@netiready.com. You will continue to receive transactional emails (order confirmations, shipping updates) even after unsubscribing from marketing.
Our customer support team is here for you. We'd love to hear from you!
• Email: support@netiready.com
• Website: netiready.com/contact
• Hours: Monday–Friday, 9:00 AM – 5:00 PM CST
We typically respond to all inquiries within 1 business day.